I led transition of the NSW Boat Licence system from a fragmented legacy platform, to a modern digital experience. By addressing years of technical debt and fragmented workflows, I optimised the end-to-end journey which successfully automated processing with more efficient workflows.

Led the redesign of how businesses to deposit their cash at the end of the day by creating for compliance and implementing enterprise design. I increased adherence to regulation, streamlined existing services and created a digital service that uplifted customers and the business.

Nova is a voice assistant, navigational system that provides highly scientific support for longterm space travel. The piloting system aligns to current space technologies, and is designed to support an individual's mental health for deep space transport, as humanity undergoes a new space race raising new challenegs.

The NSW Commercial Agents underwent a digital transformation from an outdated, paper-based process with complex regulatory requirements to a streamlined digital experience, replacing an outdated, paper-based process with a streamlined digital experience. I successfully launched the first live transaction and developed a framework for a core transaction model, delivering time and financial efficencies.

strategically integrated a buy now pay later service into an Australian bank's everyday consumer products strategy, by targeting selected customer streams, to create engaging ways in to increase onboarding into their everyday products.